Packages must be paid in full prior to scheduling of sessions.
CANCELLATIONS AND RESCHEDULING
To cancel or reschedule an appointment, please call 213-534-8044. When a client schedules a session with us, a block of time is reserved specifically for that client. Time is valuable for both us and our clients. Therefore, 24-hour notice is required to cancel or reschedule a session. Should a 24-hour cancellation or rescheduling notice not be given, that session will be deducted from the clients package of purchased sessions. As a courtesy to our clients because we realize emergencies do occur, clients may cancel or reschedule a session up 4 times per year outside of the 24-hour cancellation and scheduling policy. Similarly, this policy applies to our staff. Should a situation arise when we have to cancel or reschedule a session with a client, we will do our best to provide that client with 24-hour notice. If we cannot provide that client with 24-hour notice, we will not deduct that session from the client's package of purchased sessions.
Should a client fail to show up for a scheduled session without either cancelling or rescheduling, that session will be deducted from the client's package of purchased sessions.
Sorry, there are NO REFUNDS for Body Art by Shaun purchases.
Policies are subject to change at the discretion of Body Art by Shaun. Any policy change will be posted at www.bodyartbyshaun.com